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Reviews clinical note, x-rays, and account ledger for cohesion of information
• Creates and submits e-claims and paper claims attaching any necessary x-rays, notes,
narratives, charting, etc. This includes ortho claims.
• Send claims through clearing house and manages all invalid and rejected claims.
• Claims should be sent out within 48 hours of the date of...
Core Responsibilities:
- Post EFTs, Lockbox and paper check insurance payments into patient accounts, ensuring proper adjustments and allowable amounts are posted
- Maintains all secondary claim filing and attachments
- Triage of denials to appropriate team members
- Notating accounts when balances are created
- Maintains insurance resubmissions and requests to a certain level
- Treatment appeals and additional information to the AR/Claims Coordinator
- Maintain a collections spreadsheet for all posted monies to be...
- Taking digital radiographs
- Charting of existing conditions and proposed treatment
- Periodontal charting
- Routine prophylaxis, fluoride application, placing sealants, soft tissue management, scaling and root planning
- Present proposed treatment with insurance coverage and patient co-pays, as well as keeping accurate notes
Objectives and Responsibilities
· Deliver timely and effective IT support to ensure minimal downtime across all supported locations.
· Provide onsite support for three primary dental offices in Charlotte NC, with potential expansion.
· Offer remote support for all regional offices, including ticket resolution, proactive network monitoring and project assistance.
· Manage daily IT ticket queue and determine if issues can be resolved remotely. Assign tickets to appropriate support technicians.
· Collaborate with Field Technicians, Engineers and IT...